Keep Your Medicaid

Renewals: What You Need to Know

1. Make sure Medicaid has your correct contact information.
2. Find your renewal date.
3. Open and respond to all insurance mail

Find your state below for additional details

Tennessee: How to complete the renewal process:

• Online: Visit www.tenncareconnect.tn.gov
• By Phone: Call 855-259-0701
• In Person: At a Department of Human Services kiosk
• Mail: Send the signed renewal packet to the address listed in the renewal packet
• Fax: Send completed packet to 855-315-0669

Louisiana: How to complete the renewal process:

• Online: Visit www.mymedicaid.la.gov
• Email: Send email to mymedicaid@la.gov
• By Phone: Call 1-888-342-6207
• Mail: Send the signed renewal packet to the address listed in the renewal packet

Mississippi: How to complete the renewal process:

• Online: Visit www.access.ms.gov
• By Phone: Call 1-800-421-2408
• Mail: Send the signed renewal packet to the address listed in the renewal packet

Kentucky: How to complete the renewal process:

• Online: Visit www.kynect.ky.gov
• By Phone: Call 1-855-459-6328
• Mail: Send the signed renewal packet to the address listed in the renewal packet

Indiana: How to complete the renewal process:

• Online: Visit www.FSSABenefits.IN.gov
• By Phone: Call 1-800-403-0864
• Mail: Send the signed renewal packet to the address listed in the renewal packet

Alabama: How to complete the renewal process:

• Online: Visit www.medicaid.alabama.gov
• By Phone: Call 1-800-362-1504
• Mail: Send the signed renewal packet to the address listed in the renewal packet